![]() ![]() I believe that obtaining this documentation will help me better understand the nature and origin of the debt. Please note that I am not disputing the validity of the debt at this time, but I am simply seeking to verify the information provided to me. Proof that your agency is authorized to collect this debt. Verification of the amount of the debt, including a detailed breakdown of the principal amount, interest, fees, and any other charges. The original contract or agreement between myself and the original creditor that established this debt. In accordance with federal law, I request that you provide me with the following information: I want to ensure that I have accurate and complete information about this debt, as I believe it is my right as a consumer. I am requesting the original contract or verification of this debt pursuant to my rights under the Fair Debt Collection Practices Act (*****) and the Fair Credit Reporting Act (FCRA). To Whom It May ************* am writing in response to the communication I received from your agency regarding the above-referenced debt. ![]() "Īs of August 9, 2023, BBB will continue to monitor the alleged pattern of complaint. Implementing controls to ensure the accuracy of data furnished to any Credit Reporting Agency and auditing compliance with those controls.Randomly auditing and validate debts being credit reported by PFS.Conducting reasonable investigations on all disputes received from consumers, including verification of account details with the creditor."Phoenix does not issue improper collection notices and we are enhancing out policies and procedures by: Their response includes the following statement: On July 20, 2023, the business responded to BBB with steps they are implementing to eliminate the alleged pattern of complaint. On June 13, 2023, BBB requested that the business respond to Verification of debt at the request of consumers Notices concerning debt that consumers do not owe and/or have already paid Specifically, consumers allege the business BBB files indicate that this company may have a pattern ofĬomplaint. ![]()
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